Return Policy for Local Customers - Futsalchuteiras:
Thank you for shopping at Futsalchuteiras. Please familiarize yourself with our return policy for local customers:
1. Refund Eligibility: Local customers may request a refund within 3 days of receiving their purchased item(s).
2. Condition of Returned Items: Items returned in new, unworn, and undamaged condition. Tags, packaging, and any accompanying accessories must be intact and included.
3. Verification Process: Upon receiving the returned item(s), we will inspect them to ensure they meet the criteria for a refund (i.e., new condition).
4. Refund Process: If the returned item(s) are approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.
5. Contact Us: To initiate a return or if you have any questions about our return policy, please contact our customer service team at [email protected]
Return Policy for International Customers (Outside Malaysia) - Futsalchuteiras:
Thank you for shopping at Futsalchuteiras. Please review our return policy for international customers:
1. Non-Refundable Purchases: All items purchased by international customers (outside Malaysia) are non-refundable, except in cases of defect.
2. Defective Items: If you receive a defective item, please contact us within [number of days] days of receiving your order. We will assess the defect and provide a replacement or refund accordingly.
3. Size Accuracy: It is essential to ensure the size is correct before completing your purchase. Please refer to our size charts and product descriptions for guidance.
4. High Shipping Costs: Due to the significant shipping expenses involved in international orders, we regret that we are unable to offer refunds or returns for reasons other than defects.
5. Contact Us: If you have any questions regarding our return policy or need assistance with a defective item, please reach out to our customer service team at [email protected]
By making a purchase from Futsalchuteiras, you agree to comply with the terms outlined in this return policy. We appreciate your understanding and thank you for choosing Futsalchuteiras.
Futsal Chuteiras Sdn Bhd